A leader in user experience
As a UX designer, strategist and leader of teams, I’ve been researching human behavior and creating interactive experiences across a diversity of industries and devices since 2005. My background in journalism and literature, as well as my master’s degree in Human-Computer Interaction Design, has given me unique insight into what it takes to understand what's really going on with people — through careful listening and observation.
Some organizations I’ve worked with
Ascension (one of the largest healthcare nonprofits in the United States)
Emerson Climate Technologies (Sensi Wi-Fi thermostat division)
Dwyer (HVAC air balancing division)
Orbitz Worldwide, including multinational brands eBookers and Hotel Club (Travel)
CVS Caremark (Prescription benefits membership)
Motorola Solutions (Communications devices)
University of Missouri (Graduate school communications)
Key Skills
My work spans multiple stages in the UX strategy and interface design process:
Management, hiring, onboarding and mentoring of teams
UX evangelization across organizations and with key stakeholders
UX operations and best practice guidance
Scoping and planning of my team’s work
Design-insights research including contextual inquiry, diary studies, user interviews, surveys, analytics analysis
Facilitation of ideation workshops with organization leadership, stakeholders and internal cross-disciplinary teams
Early concepting and sketching, wireframes, flows, paper prototypes
Facilitation of user looks / feedback sessions
High-fidelity prototype creation
Usability evaluation
Detailed functional spec documentation
LOCATION
Based in Saint Louis, MO, USA, but more than happy to work remotely with teams across the nation and world
Education
Master of Science in Human-Computer Interaction Design, Indiana University
Bachelor of Arts in Literature, University of Missouri
Bachelor of Journalism, University of Missouri
About me
I live in an early 1900s streetcar neighborhood in the city of St. Louis with my partner, two kids and rescue dog Sadie. Outside work, you will probably find me in Tower Grove Park, the Missouri Botanical Garden or in my own little garden planning my next naturalistic planting design.
“The role of the designer is that of a very good thoughtful host anticipating the needs of their guests.”
Get in touch
Say hello! Let’s work together.